Privacy Policy

Last updated: 02 December 2025

Fiinder (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our app or website.

1. Who We Are

Befind Solutions Private Limited operates a digital platform that enables businesses to discover, access, and manage discounts and offers from various providers (“Services”). The platform can be accessed through the mobile application and any additional interfaces or media developed in the future (“Platforms”). The platform operates solely as a facilitator and does not function as a seller, distributor, or agent of any discounts or deals listed. All offers (“Third-Party Offers”) are created and provided directly by independent merchants, service providers, or vendors (“Offer Providers”) and remain subject to their respective terms and conditions. The Services and Platforms are managed by Befind Solutions Private Limited (CIN: U73100KL2025PTC098784), a company incorporated under the Companies Act, 2013, along with its affiliates and group entities (collectively referred to as the “Company”).

2. Acceptance Of Terms

These Terms of Use (“Terms”) govern all access to and use of the Services and Platforms, along with the accompanying Privacy Policy and, where applicable, Cookie Policy. By using or accessing the application, users acknowledge that they have read, understood, and agree to be bound by the Term. The Company reserves the right to modify these Terms at any time. Any updates will be communicated through the application or via registered communication channels. Continued use of the Services after such modifications constitutes acceptance of the revised Terms.

3. Eligibility And Authorized Use

Access to the platform is permitted only for lawful and legitimate business purposes. Users must refrain from engaging in any activity that is unlawful, fraudulent, defamatory, abusive, harmful, or misleading in nature. Any attempt to reverse engineer, copy, modify, or distribute the platform or its content is strictly prohibited. Users shall not interfere with the platform’s functionality, introduce malicious software, automated tools, or unauthorized programs, nor use the application to promote unrelated services without prior written approval. Each user is solely responsible for maintaining the confidentiality of their login credentials and ensuring that their account is used appropriately. Any suspected unauthorized access or misuse of the account must be reported to the Company immediately.

4. Information Provided By Users

When registering an account or using the services offered through the platform, users may be required to provide certain personal or business information, including but not limited to their name, contact details, business credentials, identification documents, and other relevant data necessary for account verification and service functionality. By voluntarily submitting this information, users acknowledge and confirm that all details provided are complete, accurate, and kept up to date at all times. Users further represent that they possess the full authority, legal right, and necessary permissions to disclose such information and that no third party rights are violated in doing so. The submission of personal or business data constitutes the user’s explicit consent to the collection, processing, storage, and use of such data in accordance with this Privacy Policy and applicable data protection laws. The information collected may be used to verify identity, facilitate transactions, personalize user experience, improve service quality, and ensure compliance with legal and regulatory requirements. Users are encouraged to update or correct their information promptly whenever changes occur to maintain data accuracy. Any feedback, comments, ideas, or suggestions provided voluntarily by users whether related to service improvement, design, or functionality shall become the sole property of the Company. Such submissions may be used, implemented, or modified to enhance or develop products and services without any obligation for acknowledgment, payment, or compensation to the user.

5. Intellectual Property

All proprietary rights in and to the platform, including but not limited to the software, source code, user interface design, graphics, layouts, databases, algorithms, text, trademarks, logos, and all other forms of intellectual property, are the exclusive property of the Company or are lawfully licensed for its use. Such intellectual property is protected under applicable copyright, trademark, and intellectual property laws. Users are provided only a limited, non-exclusive, non-transferable, and revocable right to access and use the platform and its services for lawful purposes and in accordance with this Privacy Policy and the Terms of Use. This access does not convey any ownership, title, or proprietary rights in any component of the platform. Any unauthorized use, reproduction, modification, distribution, publication, or exploitation of the platform’s content, software, or other materials is strictly prohibited and may result in legal action. Users are not permitted to copy, reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying structure of the platform.

6. Third-Party Offers And Content

The platform functions as an intermediary that displays promotional offers, discounts, and deals that are independently created and managed by third-party businesses, merchants, or service providers (“Offer Providers”). These Offer Providers are solely responsible for the content, accuracy, quality, and fulfillment of the offers they list. The Company does not control, endorse, or monitor the business operations, data practices, or privacy policies of these third parties. When a user engages with or redeems an offer provided by an Offer Provider, such engagement constitutes a direct interaction between the user and the respective third party. The Company is not a participant or guarantor in any communication, transaction, or exchange of information that occurs between users and Offer Providers. Any data shared by users with such third parties is governed by the Offer Provider’s individual privacy policy and terms, not by this Privacy Policy. By choosing to engage with third-party offers through the platform, users acknowledge and accept that the Company is not liable for the security, accuracy, reliability, or performance of any third- party services or offers.

7. Disclaimers

The platform, along with all associated services, content, and functionalities, is made available on an “as is” and “as available” basis. The Company makes no express or implied representations, warranties, or guarantees regarding the reliability, accuracy, or completeness of the information, data, or third-party content displayed on the platform. While reasonable efforts are made to maintain service quality and accuracy, the Company does not warrant that the information provided will always be up to date, error-free, or uninterrupted. The Company does not guarantee that access to the platform will be continuous, timely, or secure, or that the platform and its servers will be free from viruses, malware, or other harmful components. Users are responsible for implementing appropriate security measures and using updated antivirus software when accessing the platform or downloading materials. Any business forecasts, data analytics, recommendations, or informational content provided through the platform are intended for general guidance only and should not be interpreted as professional advice or a guarantee of specific results. Users acknowledge that reliance on such data or insights is at their own discretion and risk.To the fullest extent permitted by applicable law, the Company expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement. The Company shall not be held liable for any loss or damage resulting from the use or inability to use the platform, errors or omissions in content, or interruptions in service. By using the platform, users agree that they do so voluntarily and at their own risk, and that the Company bears no responsibility for any consequences arising from such use.

8. Suspension Or Termination

To the fullest extent permitted by applicable law, the Company, its affiliates, directors, officers, employees, agents, licensors, or service providers shall not be liable for any indirect, incidental, consequential, exemplary, punitive, or special damages arising out of or in any way connected with your access to or use of the Platform or Services. This includes, without limitation, loss of profits, loss of data, loss of goodwill, business interruption, loss of business opportunity, or other intangible losses, whether based on contract, tort (including negligence), strict liability, or any other legal theory, even if the Company has been advised of the possibility of such damages. The Company does not assume any responsibility for delays, interruptions, failures, or inaccuracies in the performance or delivery of the Services, nor for any unauthorized access to or use of our secure servers and/or personal information stored therein. In any event, and regardless of the form or cause of action, the maximum aggregate liability of the Company for any claim arising out of or relating to this Policy, your use of the Platform, or any Services provided, shall not exceed ₹[insert amount] or the total amount paid by you (if any) for access to the Services during the six (6) months preceding the claim, whichever is lower. By using the Platform, you expressly acknowledge and agree that your use of the Services is at your sole risk, and that you shall be solely responsible for any damage or loss that may result from such use.

9. Governing Law And Jurisdiction

The platform, along with all associated services, content, and functionalities, is made available on an “as is” and “as available” basis. The Company makes no express or implied representations, warranties, or guarantees regarding the reliability, accuracy, or completeness of the information, data, or third-party content displayed on the platform. While reasonable efforts are made to maintain service quality and accuracy, the Company does not warrant that the information provided will always be up to date, error-free, or uninterrupted. The Company does not guarantee that access to the platform will be continuous, timely, or secure, or that the platform and its servers will be free from viruses, malware, or other harmful components. Users are responsible for implementing appropriate security measures and using updated antivirus software when accessing the platform or downloading materials. Any business forecasts, data analytics, recommendations, or informational content provided through the platform are intended for general guidance only and should not be interpreted as professional advice or a guarantee of specific results. Users acknowledge that reliance on such data or insights is at their own discretion and risk.To the fullest extent permitted by applicable law, the Company expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement. The Company shall not be held liable for any loss or damage resulting from the use or inability to use the platform, errors or omissions in content, or interruptions in service. By using the platform, users agree that they do so voluntarily and at their own risk, and that the Company bears no responsibility for any consequences arising from such use.

10. Contact Information

If you have any questions, concerns, or feedback regarding this Privacy Policy or the handling of your personal and business information, you may reach out to the Company using the following contact details:

Email: fiinder.ind@gmail.com

Registered Address: Room No TMC.1V(4). 181 N, Kuttan Karappi, Taliparamba,Taliparamba, KANNUR, Kannur, Kerala, Pin: 670141

Phone: +91 9747170084